Patient Advocacy

Business Benefits, your trusted advisor employs expert staff with over 50 combined years of Patient Advocacy experience in the health care industry. Offering unprecedented convenience and peace of mind, we will remove the administrative barriers from the process and assist you with your health care issues to achieve timely and appropriate claim resolution.

Our patient advocates have the responsibility of helping resolve problem claims and assisting with appeals when necessary. They know who to speak with at the insurance company to learn what it takes to complete the claim process. The patient advocate understands insurance terminology and is experienced in communicating with the provider's office as well as the carrier's claims processors. A patient or loved one could spend hours trying to handle these types of issues, and end up completely frustrated. Our goal is to take away the burden and worry.

As a respected employee benefits broker-partner with the insurance carriers, we have developed productive, professional relationships with key operations and clinical decision-makers. We maintain constant contact with these key associates in order to stay current with the insurance carriers’ contracts with participating and non-participating providers, procedural changes, new terminology and process improvements.